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Student Help Center

Get help accessing your JCR video account, submitting your CE hours to your state board, and using your course materials.

Also see our frequently asked questions here.

Need help? Call us at (704) 696-8555 or email info@jcrproductions.com for the industry's best customer service.

Student Help Center

Get help accessing your JCR video account, submitting your CE hours to your state board, and using your course materials.

Also see our frequently asked questions here.

Need help? Call us at (704) 696-8555 or email info@jcrproductions.com for the industry's best customer service.

Getting Started & Course Access

Everything you need to access your course, submit CE hours, and begin studying.

Access Your JCR Account

After purchase, you'll receive an email to set your password and access your JCR Account. Once your order is complete, a second email will confirm your enrollment and give you access to your online training for both exam prep and CE.

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Submitting CE Hours

When your course is complete, remember to click "Submit Course" so we can report your continuing education hours. Need help navigating? View our step-by-step course guide.

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Using Your Instructional Manual

For exam prep students, your NEC instructional manual matches the videos in your account. For best results, follow along with the videos referenced throughout your manual.

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If you need more help, email us or give us a call – info@jcrproductions.com or 704-696-8555.
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