Meeting the Time Requirement

I finished my course passing each category, but have not met my time requirements. What do I do? Some states require an amount of time you must spend on the course to receive credit. Some do not. You will notice a timer going in the upper right hand corner of your...

How long do I have to complete my online course?

Once you register and pay for an online course, you have a pre-set 90 days to complete it. The course is designed to be completed at multiple settings, meaning that you may start and stop the course to fit your schedule. All answers and timers are recorded in real...

Can’t Login

I cannot login to my account. What do I do? Let’s answer some questions and figure this out together: #1: Have you taken a workshop with Jeff within the past 60 days?  If yes, go to #5. If no, go to the next question. #2: Have you created an account using the...

How Do I Know Which Questions Are Wrong?

How do I know which questions I got wrong? At any point in time during the duration of your course, you can go back to the main screen which shows all your categories and select “View Results.”  This will now list all your questions and have them marked as...

Cannot Find A Video

I cannot find a video that tells me the answer to my question. JCR Productions, Inc. is continually adding video content to the library for your guidance and instruction.  However, the video library is not intended to give you the answer to specific questions, rather,...

Do I need a code book?

Do I need a code book for my course? JCR Courses are rooted in the National Electrical Code®, the National Signaling and Fire Alarm Code®, state statutes and any other authoritative source. We suggest you have any code books available to you for your reference to use...