Step-by-Step to navigating your online course in My Account

Unless studying 2017, you will be using “My Account” for your online courses.

When you make a purchase, you are enrolled into My Account and will receive an email prompting you to create a password. 

JCR staff then ensures you are enrolled into the correct online course. You will receive another email letting you know when you can begin.

You will be prompted to login using your username and the password you set up.

Once logged in, click the button labeled “Go to your online courses(s)”

This will take you to your “Dashboard”. If you don’t see your course right away, click on “Enrolled Courses” within the menu bar to see the course(s) you have been enrolled in. 

Take a moment to watch the video to help navigate you through your online course. 

Click on the “Start Course” or “Continue Learning” button to begin! 

Make sure that as you go through your course, you select “Mark as Complete” (upper right) after each video that you’ve completed. You will see a check next to the title when you’ve done this (left side). 

Ensured that all videos have been checked off and you’ve passed all your quizzes.

This is the only way that it will show 100% complete. If you don’t see 100% you forgot to check off a video or didn’t pass a quiz. 

Under the button that orginally said “Start Course” you will see an additional button that says “Complete Course”.

Clicking on this button is how you notify JCR Productions that you have completed your course and would like your hours reported. Don’t forget this important step!

You will know you’ve done it correctly when you receive an email from us with a Certificate of Completion.